Privacy
Policy

1. Introduction

This privacy policy sets out how Royal London Perfumes uses and protects any information that you give us when you use this website. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following personal information when you register an account, complete a purchase, or contact us:

• Full name.
• Contact information (including WhatsApp number and email address).
• Demographic data and detailed delivery address (area, street, building).
• Purchase history and payment information (processed via secure and encrypted payment gateways; we do not store your credit card details).

3. How We Use Your Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Processing your orders and delivering products to your address.
• Sending notifications and updates regarding order status (such as automated WhatsApp messages and confirmations).
• Internal record keeping and updating your loyalty points system.
• Improving our products and services based on your preferences.
• Periodically sending promotional messages about new perfumes, or special offers using the WhatsApp number or email you have provided.

4. Data Protection & Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We never sell, distribute, or lease your personal information to third parties for marketing purposes. Your data is only shared with our authorized delivery partners for the sole purpose of successfully delivering your orders.

5. Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. You can choose to accept or decline cookies through your browser settings.

6. Your Rights & Amendments

You may request details of personal information which we hold about you. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, and we will promptly correct any information found to be incorrect.

* Royal London management reserves the right to change or update this policy from time to time by updating this page.